🔒 Secure & Trusted CRM Platform

Privacy Policy

Solution2u CRM respects your privacy and is committed to protecting your personal information across WhatsApp, Facebook, Instagram and CRM services.

Privacy Policy

Last Updated: 10 Jun 2026

✅ GDPR Friendly

Solution2u CRM ("we", "our", "us") values your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and secure your data when you use our CRM platform, WhatsApp integrations, Meta lead ads, CTWA campaigns, and related services.

📋 Information We Collect

👤 Name & Contact Information
📞 Phone & WhatsApp Numbers
📧 Email Addresses
📲 Facebook & Instagram Lead Data
🌐 Device & Browser Information
📊 CRM Activity & Communication Records

⚙️ How We Use Information

  • ✅ Manage CRM leads and customer workflows
  • ✅ Send WhatsApp notifications and broadcasts
  • ✅ Process Facebook & Instagram CTWA campaign leads
  • ✅ Improve marketing and campaign performance
  • ✅ Automate lead assignment and follow-ups
  • ✅ Provide customer support and analytics

🔌 Third-Party Services

We may integrate with the following platforms and APIs:

📘 Meta / Facebook APIs
📸 Instagram Graph APIs
💬 WhatsApp Cloud API
⚡ Gupshup API
☁ Google Services

These providers may process your information according to their own privacy policies.

🔒 Data Security

We implement industry-standard security measures to protect customer information from unauthorized access, misuse, disclosure, or destruction.

👨‍⚖️ User Rights

Users may request:

  • ✅ Access to personal data
  • ✅ Correction of inaccurate information
  • ✅ Permanent deletion of stored data

🍪 Cookies

Our platform may use cookies for authentication, analytics, session management, and performance tracking.

📞 Contact Us

Company: Solution2u CRM

Website: https://crm.solution2u.co.in

Email: solution2u.in@gmail.com